In the digital age where competition is intense, excellence in service and product delivery is critical to the success of an IT company. This is where the ISO 9001 certification comes in, which represents an international standard for quality management and is recognized on a global scale as a reference in this field. For Zonk, holding ISO 9001 certification is not only a step forward, but a way to ensure that we provide high quality services to everyone. This is a testament to our commitment to excellence, continuous improvement and customer satisfaction.

We also have well-defined procedures to check and validate all relevant aspects, including design, functionality, security and performance. We ensure that everything we deliver to our customers is of high quality and meets their expectations. At Zonk, maintaining high quality standards is a priority, and this sets us apart in the industry and earns us the trust and loyalty of our partners.

ISO certified company, internationally recognized

The ISO 9001 certification was obtained through CertRom, a certification company accredited by RENAR (the Romanian National Accreditation Register), ensuring that the process complies with international standards and is recognized throughout the European community. By choosing CertRom as a certification service provider, we undertake to obtain an attestation validated and authorized by an entity with a reputation in the field. Thus, our efforts to provide high quality services are recognized and respected according to international standards.

Always customer-oriented strategy and procedures

At Zonk, we are dedicated to providing the highest quality service to our partners. To ensure that we meet their expectations, we have adopted a strongly customer-oriented strategy. After each project is completed, we carefully assess their satisfaction by asking for their feedback on their experience working with us. We value this information and use it to continuously improve the services we offer. We also have excellent internal communication, using modern and innovative technologies, ensuring that the entire team is aligned and focused on the needs of our business partners. We ensure that these processes are constantly checked and monitored to ensure they are in line with our high standards. In addition, the team consists of well-trained and competent professionals who are passionate about their field and are always up-to-date with the latest trends and technologies in the industry.

By achieving ISO 9001 certification, we demonstrate our commitment to continuous improvement and our focus on customer satisfaction. Customer-oriented strategy, excellent internal communication and team competence are key elements that make Zonk the trusted partner for your business’s digital needs.

If you are looking for an IT company that offers top quality services with a strong focus on customer satisfaction, Zonk is the ideal choice. Our experienced and tech-savvy team is here to help you achieve your goals and turn your vision into a digital reality.